Always Ready. Always Prepared. 

Catastrophe Claim Services

Since 1980, Mid-America Catastrophe Services has been on the ground for every major catastrophe, led by a management team with real, first-hand field experience.

The Mid-America Team is available 24/7/365

We provide catastrophe claim operations nationwide. We tailor our catastrophe claim services to our client’s best practices and requirements. We provide dedicated Account Managers to our clients in order to provide superior service. Our account managers monitor every aspect of the claim process to ensure compliance with our client’s objectives.

We Currently Offer

  • Dedicated POC (point of contact) and client-specific account management
  • Client-specific orientations and best practices
  • Full service property field catastrophe claim handling across the United States & Canada
  • On-site management team with on site and off site training and support rooms as needed for each event(s)
  • In-office desk adjusters and supervisors
  • Fast Track claim handling
  • Residential, commercial, farm & ranch, flood and industrial
  • Utilizing the latest technology in estimating platforms and claim management systems

OUR EXPERTISE

Providing The Right Service Solutions Everytime

With over 150 years of combined experience, our leadership team is committed to delivering an exceptional claims experience. Mid-America offers a comprehensive range of services, including both field and desk adjusting for daily and CAT claims. Our expertise includes: Appraisals, Desk Adjusting, Forensic Accounting, Field Inspections, and Complex Claims. We also provide Call Center support and claims handling training through Adjust U.

Our proven claim-handling fundamentals, combined with flexibility, ensure we consistently exceed expectations.

Competitive Advantages

Our partners include agents, carriers, brokers, captive insurers, Lloyds, risk managers and TPA service companies. We leverage a unique blend of technology, experience, and industry knowledge to provide tailored solutions that exceed our clients’ needs.

We Currently Offer

  • Deep domain knowledge
  • Ability to scale quickly
  • National footprint
  • Best claims experience
  • Leading industry training
  • Emerging technology

OUR EXPERTISE

Claims Solutions And Services

Property Claims Response

We deliver property services across all property lines of business, including homeowners, farm & ranch, and commercial. Our expertise covers both daily and catastrophe claims; with a proven track record of responding to every major catastrophic event since 1980.

Call Center

We offer an award-winning, market-leading call center with 24/7 support. Our comprehensive call features include call recording, call routing, call logging, call scripting, call monitoring, caller ID, detailed reporting and analytics, and much more.

Desk Adjusting

Let us support your insurance claims and streamline your daily claim activities with our skilled and dedicated team of desk adjusters. Our adjusters are proficient in working across any claims platform and applications within your ecosystem. We provide hundreds of adjusters daily, ready to scale up during major events.

Adjust U

Our Owners believe strongly in the importance of training not just our team, but our industry. Adjust U serves as our educational hub and pipeline, producing the most highly trained and educated adjusters in the business. Each year, Adjust U certifies and trains thousands of adjusters.

MID-AMERICA

Daily National Footprint

Coverage You Should Expect

Mid-America has licensed adjusters that are industry trained in all 50 states.

Average Adjuster Experience: 12.5 years Average File Reviewer Experience: 15 years

Our Training

We train and certify thousands of adjusters annually.

We offer new adjuster training programs to attract and maintain new adjusters across the nation.

MORE OFFERINGS

Other Services

Mid-America Catastrophe Services
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