Mark Glass

Mark joined Mid-America in 2013, bringing with him more than 15 years of experience as an independent adjuster and more than 30 years of management experience.

Mark began his work with Mid-America as an outside adjuster. He would also serve intermittently as an inside claims examiner and team lead.

During Hurricanes Harvey and Irma, Mark managed a large team of inside desk adjusters and file examiners on-site for a key client. His team settled thousands of claims.

Mark currently serves as Account Manager and Director of Inside Operations. He provides guidance and leadership for our inside claims-handling operations across the country.

Mark also has experience in Emergency Management, having served as a software consultant and data manager for True North Emergency Management, a division of Neel-Schaffer Engineering.